What Is Litigation Support and Why It Matters for Your Case

Litigation support is a specialised service designed to assist legal professionals in building stronger, more effective cases. At its core, it provides solicitors with the tools, information, and field expertise they need to achieve the best possible outcome for their clients—while allowing them to focus on legal strategy rather than investigative work.

At Rampart Consulting, litigation support is about simplifying the complex. We work alongside legal teams as their professional investigative and infield support to gather evidence, locate individuals, and uncover facts that are critical to the success of a case. In so doing, we help ensure that solicitors are not pulled into operational or evidentiary roles that could potentially require them to act as witnesses in their own matters.

What Does Litigation Support Include?

Litigation support covers a wide range of services that complement legal work. These services are tailored to meet the needs of each case and can include:

• • Skip tracing (person location): Identifying and locating individuals who may be difficult to find, including witnesses, debtors, or persons of interest.

• • Process service: Ensuring legal documents are served correctly and in accordance with legal requirements.

• • Witness callouts: Contacting and coordinating witnesses to obtain statements or secure their cooperation.

• • Affidavit and statement collation: Gathering and organising written evidence into legally admissible formats.

• • Site reviews and video walkthroughs: Providing visual documentation of locations relevant to a case.

• • Brief of evidence reviews: Analysing existing evidence to identify gaps, inconsistencies, or opportunities & lines of enquiry, strengthening a matter.

• • Surveillance: Conducting discreet lawful observation to verify claims or gather intelligence on parties associated with a court matter.

• • Fraud investigations: Investigating suspicious activities to uncover fraudulent behaviour or misrepresentation.

• • Workplace Investigations: Providing objective, unbiased investigation into misconduct in the workplace that is both costly and emotionally charged.

• • Initial approaches to witnesses: Professionally engaging witnesses to gather information without compromising legal proceedings.

• • Trademark and counterfeit investigations: Identifying breaches of intellectual property and tracking counterfeit goods or operations.

• • Digital evidence collection and review: Extracting and analysing digital data such as emails, devices, and online activity.

Each of these services plays a role in developing a clear and comprehensive evidence base that can withstand legal scrutiny.

Supporting Better Outcomes for Clients

The primary goal of litigation support is to help solicitors secure the best possible results for their clients. By outsourcing investigative and support tasks to experienced professionals, legal teams gain access to specialised skills and resources that might otherwise be time-consuming or difficult to manage internally.

For example, locating a key witness or uncovering critical evidence can significantly influence the direction of a case. Similarly, accurate surveillance or digital evidence can confirm—or challenge—claims being made. These insights provide solicitors with a stronger foundation to negotiate, litigate, or settle matters effectively.

Protecting Solicitors from Becoming Witnesses

An often-overlooked benefit of litigation support is the important role it plays in maintaining professional boundaries. When solicitors personally undertake investigative tasks, they risk becoming directly involved in the evidentiary chain. This can create conflicts and, in some cases, require them to act as witnesses. By engaging Rampart Consulting as your litigation support provider, this risk is minimised. All evidence gathering, witness interaction, and investigative work is conducted independently, preserving the solicitor’s role as an advisor & advocate.

Making Legal Work More Efficient

Ultimately, litigation support is about efficiency and effectiveness. Legal matters are often complex, time-sensitive, and resource-intensive. Having a dedicated team handle the operational side of evidence gathering allows solicitors to focus on what they do best—providing legal advice, developing strategy, and representing their clients.

At Rampart Consulting, our job is simple: to make achieving the best outcome for the client easier for the solicitor. Through professional, discreet, and thorough support services, we help turn information into evidence, and evidence into results.

If you’re seeking a smarter, more streamlined approach to case preparation, litigation support could be the difference that defines your success.